Pet Care Preferred stands behind each of our products with a 30-Day Money-Back Guarantee. If you’re not absolutely satisfied with your purchase for any reason, simply return it for a refund, no questions asked. (verification, shipping, handling & packaging charges will be deducted from the refund based on Marketplace Return Policy in effect at time of purchase) Expedited shipping or express shipping is not refundable. Please note, any damaged, altered, sized, engraved or personalized items are non-returnable. Returns must be received in new unused resalable condition with all original packaging, boxing and promotional materials included.
*Please include your order number and name on the order for faster returns.
*Orders less than $100 can be shipped via any carrier that provides a delivery tracking number. – Orders greater than $100 can be shipped via any carrier that provides a delivery tracking number and Insurance.
For additional information please call us at